Unisys Recruitment Drive 2023/2024 | Freshers
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There’s no other way to put it: Finding a job during the post Covid-19 is hard. If you are looking to land a new role, your success depends largely on hiring trends and the economy, both of which are working against you right now. Hiring fell to a seven-year low last fall.
While the economic downturn has tilted the market in favor of employers, many companies are financially strained and lack the resources to survive another lockdown. Nearly 100,000 small businesses have permanently closed since the pandemic began. Together, these factors amount to increased competition for scarce positions and extreme stress for job candidates.
As a job seeker, you may feel powerless right now, but rest assured — this is not entirely true. Yes, your competition has increased, but so have your opportunities. Remote work has expanded talent pools and fostered more diversity in hiring. Before the pandemic, the majority of recruiters were limited to candidates located in their cities. Today, virtual work environments have freed up companies to search for talent regardless of location.
Now is the time to embrace these opportunities and form a strategic approach to your application process. Even though you can’t control the ebb and flow of the market, there are still ways that you can make yourself a marketable candidate.
Unisys is hiring candidates for the role of Service Desk Associate (International Voice Support) for the Bangalore, India location. The complete details about Unisys Recruitment Drive are as follows.
Company Name:- Unisys
Job Position:- Service Desk Associate (International Voice Support)
Job Location:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Job Categories:-
- Early Careers/Students
- Help Desk / IT Support
Job ID:- REQ536012
Job Type:- Full time
Minimum Education Required:-
- A minimum qualification for any Non-Engineering Graduates (2019 and 2020 Batch)
- Education, training, and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
Key Skills:-
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
Position Overview:-
- The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone.
- This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.
Responsibilities-:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
Unisys Recruitment Drive Application Process:-
Apply In Below Link
Apply Link :- Click Here to Apply This Job Before the Link Get Expired
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